(See note at the bottom of the page for details)
In order to properly maintain the printer and print quality, you need to replace your maintenance kits on your HP LaserJet and DesignJet printers when the display panel alerts you that it is necessary. The HP Maintenance Kit Replacement Service offers a quick and professional service by HP-trained technicians. When you call the HP Customer Care Call Centers, we will provide you with a fixed-fee, easy-to-implement option of having HP perform the service. After you schedule the service with HP, an HP-trained technician will replace the kit, clean the printer, and provide you with a checklist of performed actions designed to maintain the print quality.
- An HP-trained technician travels to your site and provides all labor, parts, and materials necessary to replace your maintenance kit and clean your printer
- HP may use re-manufactured parts that are equivalent to new in performance; replaced parts become the property of HP
- The repair commitment is complete on your printer when the technician replaces the maintenance kit and successfully prints a test page
- The printer must be operating properly before the kit can be installed
- No monthly service contracts; Customer pays only when service is needed
- HP Customer Care Call Center will schedule the service during normal business hours (8:00 am-5:00 pm) at the Customer's convenience
HP LaserJet Enterprise 600 Series Printers:
- M601dn
- M601n
- M602dn
- M602n
- M602x
- M603dn
- M603n
- M603xh
(canadian destinations only).